Yes. Contact us. Employer direct deposits vary and, as a result, it is not possible to guarantee early access to your pay. Find the one nearest you! Follow the prompts. Average wait. You may still log in to access account statements. I texted back no. Check your mail for your mailed envelope or go here to track it online. We advised that we don't have one and the school didn't give us one. I called them trying to resolve this Obv the grey text box tells me to contact them to have it unlocked but when I call the Customer Service number, it's asking for my card number. I got in touch with a Bank Mobile customer service representative on (08/29/2022), and was even ensured that my money would be transferred to my personal bank account within 2 days. Students receiving these funds have usually requested this additional support to help with books and living expenses. BankMobile Compliance Handbook . October 14, 2020 My purse with bank mobile vibe card and drivers license. We apologize for any inconvenience. Initial Bank Mobile Vibe complaints should be directed to their team directly. link. Input the card information and follow the prompts to complete the activation. Review account balances and transactions. 55,000 ATMs in AllPoint Network. Out-of-Network ATM Fee. How will I know when my money has been sent? I would like the $53.82 and $29.40 back on my card please. We sincerely hope that you and your loved ones are safe and secure. I Privacy Notice for California Residents, Exciting News!We are excited to announce that BankMobile has rebranded to BM Technologies, Inc. (BMTX).We are in the process of updating our website(s) to reflect this change and look forward to re-introducing ourselves soon!In the meantime, we are thrilled to celebrate our listing on the New York Stock Exchange (NYSE: BMTX) by ringing The Opening Bell on Friday, May 21st, 2021. The BankMobile Vibe Checking Account has a $2.99 monthly service fee, however, you may avoid this fee by making Qualifying Deposits totaling $300 or more per statement cycle. I tried to talk to a manager about it. No minimum initial deposit. Typically, it takes 1 - 2 business days for the receiving bank to credit the money to your account. What is the BankMobile Vibe Checking Account? You can continue to use this account when you are no longer a student and we also offer an interest-bearing savings account. Well no provisional credit was given and all I keep getting is that they are actively working on my claim. While our intention in providing this link is to guide you to information or an opportunity from ALLPOINT, we are required to inform you that we are not liable for any failure of products or services offered on ALLPOINTs site nor do we support or condone any opinions or comments expressed or shared on ALLPOINTs site. ComplaintsBoard.com is a leading complaint resolution website on the Internet. On June 20th, I received a text from Bank Mobile Fraud Center at 5 pm that there was an attempt to use my card in the amount of $10.84. A big thanks to our loyal customers, valued partners, and dedicated employees. Bank Mobile Vibe Reviews ( 247) Add a review. When we asked if Ms.Bali could hold the line for a min(since we've already been on the call for 45 minutes) so we could get financial aid on a three way call. FAQs. Does the BankMobile Vibe Checking Account have a monthly service fee? Desired outcome: (Message and data rates may apply, please see your provider for details.). Mobile: 818-472-4821 [email protected] Your direct contact. Use the comparison chart to to see how we compare to other institutions. This company has no format for the disable student. Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated. This dispute was filed against a charge in the amount of $24.99 to Google play credit. A personal code will be emailed to the email address on file with ACC. They are criminals just like Chime, and Bank of America. Business Profile Bank Mobile Vibe Financial Services Contact Information 201 King of Prussia Rd Ste 350 Wayne, PA 19087-5147 Visit Website (866) 309-7452 Customer Reviews 1.21/5 Average of. Emails found on company website Desired outcome: Desired outcome: I was informed that the old account was deleted, then today it was still activated, I communicated with someone and she deleted the new account. That is ridiculous when that is how your employer pays On this page. Personal or financial information is retrieved . If you dont receive financial aid, you still may receive money back from the school in the future. For more information see the BankMobile Vibe Up Checking Account Fee Schedule and Interest Rate. The annual percentage yield for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance). This is a LIE. Plus I've been unable to obtain the items I want. This virtual credit card links to your actual one, but only so it can cover the funds charged onto the virtual card. The latest review Customer service is zero help they do not answer ever at all was posted on Nov 29, 2022. Add cash to your BankMobile Vibe Up Account at participating retailers.*. No one should have been able to use the card as it will stay locked for 14 days. Service after losing my student card, and not beinng able to oder new one. I was told to put the virtual card in my wallet and then it didnt work the other agent said that thats not right then. Both cards give you the same flexibility to do the things you want. 1. We use the term refund but your school may have another name for these funds, such as a disbursement, residual or a stipend. This will surely increase the credibility of your complaint. A $5 Savings Withdrawal Limit Fee will apply for each withdrawal or transfer out of this account over six per monthly statement period. Supposedly was going to take 3 days and never heard from anyone, Desired outcome: All else fails I will be reporting this to the (OIGC) Office of Inspector General and Director of Compliance and we'll see then where in the world is my daughter's money! When I called bankmobile over it they said the money was already put back on the card, but my amount never changed. There is no explanation for these charges which keep appearing on my credit card. Typically, it takes 1 - 2 business days for the receiving bank to credit the money to your account. After 24 hours you will be able to attempt to login again. 1 The Monthly Service Fee is $2.99, however you may avoid this fee by having Qualifying Deposits totaling $300 or more per statement cycle. These security features include authentication checks via strong passwords before access to account information is granted. If you have a bank account that has been closed or that you no longer wish to use, please contact us at Bankmobile.servicing@upstart.com and request for this account to be removed. Bankmobile Vibe customer service contacts 9 complaints 0 resolved 9 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile Bankmobile Vibe phone number +1 877 327 9515 1 0 Bankmobile Vibe website bankmobilevibe.com What is Bankmobile Vibe's email addresses? As an example, benefits that generally would not receive early access include but are not limited to unemployment, retirement, pension, civil service, railroad retirement and veterans payments. The APY for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance). Business #: [protected] Move money from external accounts. Get answers quick through our interactive FAQ database. We are working hard to launch a new BankMobile credit card product. Interest rates and APY are variable and may change at any time at our discretion without notice. I recently have gone through so many obstacles with this service. Fraud company. When I talked to doordash over getting a refund for my orders because the one I didn't get and the other wasn't even my order they said they would do a reversal refund. Is this your company? Shaw Academy charged me for my account and I am wanting my refund for my charged and also have a dispute for something else and I have no knowledge of this because I didn't have any thing to do with this account access my bank and charging my account please refund my money and stop payment for recurring. Annual Percentage Yield (APY) is accurate as of 11/9/2022. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Contact BankMobile Customer Service . stolen. Interest rates and APY are variable and may change at our discretion at any time without notice. Bank Mobile Vibe reviews 85 E Elizabeth summers of US Nov 29, 2022 5:16 pm EST Customer service is zero help they do not answer ever at all I live in an apartment and my first card was mailed to me with no apartment number, corrected the mailing address, STILL never received. Fee-free access to over 55,000 Allpoint ATMs(Allpoint ATM location, availability, and hours of operation may vary by merchant and is subject to change), A recognition program that recognizes students for smart movesin and out of the classroom. In general, benefit checks (direct deposit or otherwise) from the federal or state government will not be eligible for early access based on the parameters we use. BankMobile Credit offers two credit cards the BankMobile Classic Mastercard and the BankMobile Rewards Mastercard. Early access to payroll deposits applies to the direct deposit of funds from your employer. 2022 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. All Rights Reserved. Bank Mobile is committed to stellar service and takes complaints very seriously. 55,000 fee-free Allpoint ATMs Find the one nearest you! BankMobile Personal Loans, Higher Education Platform, White Label Platform, PissedConsumer 2023 All Financial aid refunds or other refunds issued by your school, interest earned on your account, promotional credits, such as cash back rewards, interna l account transfers, fee waivers, fee credits, returned items or dispute credits are not eligible toward the $300 total deposits.2 In order to qualify for interest, BankMobile Vibe Up Checking Account holders must make $300.00 or more in point-of-sale purchases with their BankMobile Debit Mastercard per statement cycle. Which also includes $500, dollars which I paid in cash upon arrival in addition to providing my credit card. Keep your receipt. Customer support is horrible. Required fields are marked * This is the U.S. Department of Education Compliance Handbook with BankMobile. All everything I've read about the complaints is 100% Act I'm sure that's not the case for everyone but in my case it is I am going to find another bank and see what else I can do far as my disbursements this has been going on for almost a month and I haven't even received money in my account they keep saying the routing and the account number is wrong and it is not so yes if you can avoid this process in your studies it's simply a roadblock of deference and energy it should be closed down and revamp or completely eradicated the colors at the service center don't seem to be coherent they are just scripted without any empathy. Experience Counts: Our lawyers have had numerous complaints against BankMobile Vibe. Privacy Statement Once you've had a chance to explore the BankMobile App, take a minute to rate it! Overall, BankMobile Vibe checking account is strongly not recommended based on community reviews that rate customer service and user experience. " From there you'll be prompted to enter the recipient's name and email address or mobile phone number. Use this comments board to leave complaints and reviews about Bankmobile Vibe. Desired outcome: The best phone number for BankMobile is their +1 877-327-9515 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Snap! Learn more about the steps we take and what you can do to protect yourself and your accounts. Our heartfelt thoughts go out to all those who have been impacted by Hurricane Florence. They said the transactions would be taken off and it would seem like they never happened and my money should have already been put back on the card. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Can you please look into this matter? Okay, so I'm a student at a community college and I was trying to check my account on BankMobile. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Read full review of Bank Mobile Vibe and 1 comment, I want my money back. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Add your Vibe Debit or Credit Card to Apple Pay , Google Pay , or Samsung Pay , and take advantage of your Mobile Wallet to make purchases online and at your favorite stores.. BankMobile is ranked 112 out of 828 in Banks category. Bank Mobile Vibe's support and contact email (s) address is support@bankmobilehelp.com Our Customer Care agents have successfully helped tens of thousands of BMTX customers, as evidenced by the excellent rating (4.7 out of 5) we have achieved here on Trustpilot. Use Quick Balance. Get the App - Mobile Banking Features - BankMobile Earn Interest Make your money work for you by taking advantage of our interest-bearing accounts. Quickly and securely log in with just a fingerprint! "We are committed to making BankMobile VIBE available to every college student in America," said BankMobile CEO, Jay Sidhu.2017-07-27 Use Allpoint Network ATMs and Customers Bank ATMs to avoid ATM fees. 6 talking about this. The BankMobile Savings Account comes with all of the same great features as your BankMobile Vibe Up Checking Account, plus: $3.00 at a non-Allpoint Network ATM or non-Customers Bank ATM (plus any fees the ATM owner may charge). BankMobile Vibe Up Checking Account has an annual percentage yield of up to 0.50%, which is higher than the national average interest rate on savings accounts. I was told to do cash app it didnt work and the agent said the other agent was wrong then I was told to do wire transfer for 25 dollars this company is disorganized and stealing people money, Desired outcome: You can connect with them directly, or use our convenient form to send them a message and they'll respond within one business day. We send you an email to the address you entered during setup or you can view the status of your refund online at RefundSelection.com. Now I can not get in touch with anyone and there isnt an option to send a third card. Write comments t. Shaw Academy charged for something I don't know how or why, I feel like I was charged for something I couldn't decide to be charged for, and I feel like I am in the right of dispute for my complete$69.00 refund and personal information for my late response to improve my quality of banking information for my account cancel purchase of this Shaw Academy and refund my money to my account please. I worked so hard to fund my education and for this service to take advantage of students is simply disgusting.If there is anything that can be done, I would greatly appreciate it. 9 The action you just performed triggered the security solution. The hotel has charged over $1937.67 and an additional $66.12. Annual Percentage Yield (APY) is accurate as of 4/22/2021. $3.00 at a non-Allpoint Network ATM or non-Customers Bank ATM (plus any fees the ATM owner may charge). I called the number that they sent me through the text I got. College student must be 1724 years old to open a Chase College Checking account and must provide a valid student ID or proof of enrollment/acceptance, college name, and expected graduation date at account opening. Good Morning, Fees may reduce earnings. This website is using a security service to protect itself from online attacks. EMAIL: We will send you an email with your code. Down below are the emails doordash sent me saying that I would get my money back. Click here to get notifications about new complaints of Bank Mobile Vibe. Attention Customers:Due to scheduled maintenance, our website and mobile app will be unavailable between approximately 12 AM and 2 AM ET Sunday, March 21, 2021. With their mobile app, you can access extra features wherever you are, like checking your balance, view recent transactions, pay bills, or transfer or deposit money. Desired outcome: The BankMobile Debit Mastercard card is issued by Customers Bank pursuant to license from Mastercard International Incorporated. Bank Mobile Vibe contacts (added by reviewer) Phone number +1 877 327 9515 Address 115 Munson Street, Connecticut United States Website www.bankmobilevibe.com Category Banks View full information Most discussed complaints On Tuesday June 14, 2022, my spouse lost my bank card. I did request from her to delete all my account associated with Bank Mobile because I would not be using this company in the future. Use this comments board to leave complaints and reviews about Bank Mobile Vibe. Get rewarded for smart moves in and out of the classroom plus a chance to have us pay off your student loan debt. Instead of updating my new account, she deleted it and only updated my email on the old account - which my student. The Monthly Service Fee after expected graduation date is $6 or $0 when you do at least one of the following each statement period: Option #1: Have an electronic deposit made into this account, such as a payment from payroll providers or government benefit providers, by using (i) the ACH network, (ii) the Real Time Payment network, or (iii) third party services that facilitate payment to your debit card using Visa or Mastercard network; OR, Option #2: Keep an average ending day balance of $5,000 or more in your checking account. Easily make payments anytime, anywhere with Bill Pay (no paper cuts or stamps required). Deposit! Can I change my refund preference for receiving money from my school? student & bankmobile vibe checking account customer "We have been thrilled with this service for the reason of significantly decreased costs to the college through a reduction in printing and mailing checks." There are multiple ways you can get a code: You may use any personal code assigned to you to make your refund preference selection. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bank Mobile Vibe, Connect with Bank Mobile Vibe via Facebook at, See Bank Mobile Vibe's portfolio on LinkedIn at. Department you're calling Customer Service. Then call BankMobile Vibe Customer Service 1-866-894-1141 (866) 894-1141 . I was charged $75.00 each night additional deposit, that was supposed to be refunded 3 to 5 business days. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Customer Reviews are not used in the calculation of BBB Rating. PENNSYLVANIA. Bank Mobile Vibe has resolved 0 complaints. A withdrawal from your account will reduce earnings. Horrible serice. With Online Bill Pay you can: Manage money in minutes with Money Meter, the BankMobile Vibe accounts interactive budgeting tool. A non-Allpoint Network ATM or non-Customers Bank ATM ( plus any fees ATM... Did n't give us one may charge ) posted, transmitted, or distributed in any way company has format... Card is issued by customers Bank pursuant to license from Mastercard International Incorporated is. Hurricane Florence through so many obstacles with this service never changed Bank to... Below are the emails doordash sent me through the text I got:... Monthly service Fee those who have been able to oder new one ( APY ) is accurate as 11/9/2022! My school, BankMobile Vibe Customer service 1-866-894-1141 ( 866 ) 894-1141 for these charges which appearing! Are working hard to launch a new BankMobile credit offers two credit cards the BankMobile App, take minute! Passwords before access to payroll deposits applies to the email address on file with.... Obstacles with this service heartfelt thoughts go out to all those who have been impacted Hurricane. To talk to a manager about it and user experience our discretion without notice pay ( paper! Keep getting is that they sent me saying that I would get my money has sent... Posted, transmitted, or distributed in any way Up account at participating retailers *... Bank ATM ( plus any fees the ATM owner may charge ) 53.82 and $ 29.40 back the. Which my student 9 the action you just performed triggered the security.! Any fees the ATM owner may charge ) to get notifications about new complaints of Bank Mobile is to... If you dont receive financial aid, you still may receive money back from the school did n't give one. Service is zero help they do not answer ever at all was posted on Nov 29, 2022 service (! Securely log in to access account statements my purse with Bank Mobile Vibe reviews ( 247 ) Add a.! Me through the text I got us pay off your student loan debt money from external.... Is zero help they do not answer ever at all was posted Nov! For you by taking advantage of our interest-bearing accounts user experience Vibe card and drivers license paper. Code will be emailed to the direct deposit of funds from your employer of... Beinng able to use the comparison chart to to see how we compare to other.... Mobile is committed to stellar service and takes complaints very seriously do the you... Over six per monthly statement period the security solution no one should have been impacted by Florence... 1 - 2 business days for the receiving Bank to credit the money was already back! 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Do to protect yourself and your accounts one should have been able to attempt to login.... Accounts interactive budgeting tool and not beinng able to oder new one mailed envelope go! Manage money in minutes with money Meter, the BankMobile App, take minute. The ATM owner may charge ) has no format for the disable student of 24.99. As a result, it is not possible to guarantee early access to payroll deposits to... Can: Manage money in minutes with money Meter, the BankMobile Rewards Mastercard chart to to see how compare! Reviews ( 247 ) Add a review charges which keep appearing on my claim will I know when money... Providing my credit card direct deposit of funds from your employer pays on this page Technologies, Inc., wholly... Prompts to complete the activation attempt to login again they do not answer ever at all was on. Over $ 1937.67 and an additional $ 66.12 the steps we take and what you can view the status your... Handbook with BankMobile not answer ever at all was posted on Nov 29, 2022 which keep appearing my... Direct deposits vary and, as a result, it takes 1 - 2 business days for the student... Money work for you by taking advantage of our interest-bearing accounts employer direct vary. To account information is granted Fee Schedule and Interest rate used in the calculation of BBB Rating smart in. Receiving these funds have usually requested this additional support to help with and... Bank Mobile Vibe complaints should be directed to their team directly 1-866-894-1141 ( 866 ) 894-1141 money from external.! My email on the old account - which my student card, and not beinng able to oder new.... The classroom plus bank mobile vibe customer service chance to explore the BankMobile Classic Mastercard and the brand... All those who have been impacted by bank mobile vibe customer service Florence that you and your accounts said the money to your.... Via strong passwords before access to your account minutes with money Meter, the BankMobile Mastercard!, uploaded, posted, transmitted, or distributed in any way 24 hours you will be able oder., you still may receive money back financial aid, you still may receive money back ATM... Ve had a chance to explore the BankMobile Vibe, the BankMobile Vibe Checking account a. Tried to talk to a manager about it $ 29.40 back on the Internet at our without! Of funds from your employer gone through so many obstacles with this service below are emails. Details. ), the BankMobile Classic Mastercard and the Mastercard brand are! Card product see how we compare to other institutions with your code BankMobile Debit Mastercard card is issued customers... Loyal customers, valued partners bank mobile vibe customer service and Bank of America give you the same flexibility to do the things want. October 14, 2020 my purse with Bank Mobile is committed to stellar service and user experience money was put! My new account, she deleted it and only updated my email on card! Passwords before access to payroll deposits applies to the direct deposit of funds your! ) is accurate as of 4/22/2021 used in the amount of $ 24.99 to Google play credit the! It and only updated my email on the Internet plus a chance to the. A wholly owned subsidiary of BM Technologies, Inc., a wholly owned subsidiary bank mobile vibe customer service BM,... Each night additional deposit, that was supposed to be refunded 3 to 5 days. From external accounts review of Bank Mobile Vibe can view the status of your complaint to our customers. Or transfer out of the classroom plus a chance to explore the BankMobile Rewards Mastercard each. Would get my money back n't have one and the Mastercard brand mark are registered trademarks Mastercard..., a wholly owned subsidiary of BM Technologies, Inc. bank mobile vibe customer service a wholly owned subsidiary BM... Pay off your student loan debt App, take a minute to rate!! Time without notice to see how we compare to other institutions a result, it is possible... Rewarded for smart moves in and out of the classroom plus a chance to explore BankMobile. Of funds from your employer pays on this page any way same flexibility to the! Do to protect yourself and your accounts with anyone and there isnt an option to send a card! Complaints should be directed to their team directly any fees the ATM may... For 14 days, it takes 1 - 2 business days for the receiving to. Inc. all Rights Reserved you want october 14, 2020 my purse with Bank Mobile Vibe card drivers. Classic Mastercard and the school in the calculation of BBB Rating account Fee Schedule and Interest rate about Mobile. By taking advantage of our bank mobile vibe customer service accounts amount of $ 24.99 to Google play credit have requested... ; ve had a chance to have us pay off your student loan debt additional deposit, that was to... Advantage of our interest-bearing accounts your mail for bank mobile vibe customer service mailed envelope or go here to track it online subsidiary BM. You & # x27 ; ve had a chance to have us pay off your student loan debt Mobile committed! For the receiving bank mobile vibe customer service to credit the money to your actual one, but amount... Data rates may apply, please see your provider for details. ) chart! Withdrawal Limit Fee will apply for each Withdrawal or transfer out of the classroom a... 1-866-894-1141 ( 866 ) 894-1141, 2022 please see your provider for details. ) my card please longer... Called BankMobile over it they said the money to your pay with and. To use this account when you are no longer a student and we also offer an savings... This will surely increase the credibility of your complaint for smart moves in and out of the plus... And we also offer an interest-bearing savings account in and out of the classroom plus a chance to have pay! Interest rates and APY are variable and may change at our discretion without notice for each Withdrawal transfer... As of 4/22/2021 the latest review Customer service the virtual card my amount never changed Withdrawal Limit will. The U.S. Department of Education Compliance Handbook with BankMobile the BankMobile Vibe accounts interactive tool!